PLCN Media (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you visit our website, make a purchase, or create an account.

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We are committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

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A copy of the Australian Privacy Principles is available at www.oaic.gov.au.

 

1. What Personal Information We Collect

We may collect and store the following information:

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a. When you visit or browse:

• IP address, browser type, device type

• Pages viewed and time spent (via cookies and analytics tools)

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 b. When you make a purchase:

• Full name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Payment method (processed securely via third-party payment providers)

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c. When you create a member account:

• Username and password

• Contact details

• Purchase history and preferences

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2. How We Use Your Information

• We use your information to:

• Process and fulfill orders

• Communicate with you (e.g. order updates, support)

• Provide a personalized shopping experience

• Improve our website and marketing

• Send promotional offers if you opt in

• Comply with legal obligations

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3. How We Store and Protect Your Information

We use secure platforms provided by our website host and rely on trusted third-party services to operate our website and store your information. We take reasonable steps to protect your data from misuse, interference, loss, and unauthorised access.

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We do not store your credit card details. Payment information is handled through secure, PCI-compliant gateways such as Stripe or PayPal.

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4. Disclosure of Information
We do not sell your data. We may share your data only with:

• Trusted service providers (e.g. payment gateways, couriers, analytics providers)

• Government authorities or regulators if required by law

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5. Cookies & Tracking Technologies

• Our site uses cookies and similar technologies to:

• Enable core functions (e.g. cart, login, checkout)

• Analyze usage via tools like Google Analytics

• Improve content and marketing

• You can control or disable cookies through your browser settings.

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6. Your Rights
Under Australian privacy laws, you have the right to:

• Access your personal information

• Correct or update your information

• Request deletion of your data (where applicable)

• Opt out of direct marketing

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To exercise your rights, contact us using the details below.

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7. Third-Party Links
Our website may link to other websites. We are not responsible for their privacy practices.

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8. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on this page.

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9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact:

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PLCN Media
Email: hello@plcnmedia.com